Before your first VM import, you will need to install IBM Aspera components on both your web browser and computer.
CloudShare VM import requires two separate Aspera components:
- The Aspera Connect browser plugin, installed directly from the browser; and
- The Aspera Connect application, downloaded from the Aspera website.
To ensure maximum robustness and resilience of the VM import process, it is important that the latest versions of both Aspera Connect components are used.
- Select VM Import from the menu. CloudShare detects and notifies you when one or both of the Aspera Connect components are not installed on your computer:
This notice also appears when only one of the two Aspera Connect components is found on your computer. You should ensure that the latest version of both components is installed.
- Click Install to install the Aspera Connect plugin on your browser. Follow your browser's instructions to complete the process. In case a problem occurs, refer to the Aspera support site.
- Click Download to download the Aspera Client application. Follow the instructions provided by the application wizard to complete the process. In case a problem occurs, refer to the Aspera support site.
- When you have completed the setup wizard, open your browser and the CloudShare VM Import page again. If the VM Import page still displays the Aspera prerequisites message, try refreshing the page.
If you do not have permission to download or install an Aspera Connect component, you can still perform the VM import using the manual process supported by CloudShare.