If available, access to Windows VMs from a CloudShare environment via Remote Desktop Protocol (RDP) is strongly recommended.
If RDP is already enabled on the VM before import, RDP will be enabled on the imported VM after import (remember that RDP will only be available to access a VM in a CloudShare environment when the VM is connected to the CloudShare network).
Therefore, prior to import, CloudShare recommends the following:
- Ensure that the remote desktop is enabled on the VM.
- When a separate firewall must be enabled, ensure that port 3389 is open for remote access. Optionally, you can disable the firewall, since the imported VM will be protected using CloudShare’s firewall and access controls.
- Ensure that the Administrator account whose credentials you will provide for accessing the VM belongs to the Remote Users group.
For details on performing these tasks on a specific version of Windows, see this Microsoft documentation.
If you import a VM that does not support remote access via RDP, access to the VM initially will be restricted to Console access when it is added to a CloudShare environment. After connecting to the new VM using the Console, you can change the configuration to enable RDP, if required.