CloudShare AI features are designed with an enterprise-first approach to privacy and security. Customer content is kept within CloudShare’s secure AWS-based environment and is never used to train public AI models. The AI Assistant answers questions by retrieving only the relevant snippets from the uploaded knowledge base, rather than exposing entire documents to the model. Data is isolated by organization, class, and experience, helping prevent information from being shared across unrelated groups. Participant conversations are stored only for the active session or course period and are automatically deleted after the session ends. You may refer to CloudShare AI Privacy and Security for more information.