In each tab of the Editor, the right panel contains a list of all of the collaboration tools enabled for your experience. The panel displays the collaboration tools that have not been specifically disabled for this experience.
These include:
- Experience Chat
- Instructor/Sales Pro Chat
- Assist Me
- Video Conferencing
The collaboration tools allow an enhanced communication between all participants and instructors which impacts their engagement.
Adding a Slack Channel
When you click on the Assist Me Request icon, a window opens where you can add a Slack channel, which will allow you to receive ‘assistance request’ and ‘assistance request handled’ notifications directly to your Slack workspace.
To add a new Slack channel, click the Add Channel button. This will take you to the Slack site, where you can sign into Slack by entering your workspace’s Slack URL.
For more information on how to integrate Slack into your experience, see Slack Integration.
Note that when adding Slack channels, you should save your selection to avoid repeating the process.